IThe following Warranty is provided by DEVI Heating Systems ABN 39 898 434 262, hereinafter referred to as DEVI. It is offered in addition to any relevant statutory Federal or State Warranty.

DEVI is a partner of the DEVI Group of Companies, who are a Danish based specialist heating product manufacturer.

DEVI A/S Denmark is a member of the European Group of Suppliers, and is at all times subject to EEC general product liability rules.

DEVI warrants deviflex® heating cables for a period of TEN (10) YEARS from the date of purchase and all other DEVI products for a period of TWO (2) YEARS, from the date of purchase. DEVI warrants its products against defects in manufacture, material, or workmanship. Proof of purchase must be provided. Installations must be carried out in accordance with the instructions supplied, and by accredited installers.

An authorized DEVI representative must be given the opportunity to inspect and report on any defects. The obligation of DEVI, under this warranty, is to repair or replace any product, which, within the above stated time periods, is found to our satisfaction to be defective, free of charge to the customer. However, the labour cost for removing and/or refitting any product will be at the customer's expense. In the case of any removable products such as Thermostats, these are to be returned to the place of purchase, or to DEVI Sydney, where DEVI reserves the right to repair or replace the unit at no charge or unreasonable delay to the customer.

In case of parts not of our own manufacture you are entitled only to such benefits as we may receive under any guarantee given to us by the manufacturers in respect thereof. We shall not be liable for consequential
or special damages under any circumstances whatsoever.

This Warranty does not cover faults caused by incorrect installation, damage by others, misuse, misapplication, incorrect voltage, lightning, or incorrect design by others, or where payment is in default. Rectification work, performed as a consequence of matters not covered by the Warranty, will be at the expense of the customer.

DEVI will respond honestly, efficiently and promptly to all queries and reasonable requests from our customers.

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